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Store Policies


Contemporary Sewing Material (CSM)is owned and operated by KGM Marketing Ltd.

MEMBERSHIP REQUIREMENT

Stores must buy a minimum of $1000 annually to maintain an online account as well be eligible to be on the Store Locater for CSM website.

Payment terms are Credit Card at time of shipping unless prior arrangements have been authorized by management of CSM.

Any credit term are 30 days.

CSM asks that all stores respect retail pricing policies. Any store who promotes predatory pricing will be removed from online purchasing.

SHIPPING

Shipping costs are paid for by the customer. CSM will always ship the cheapest way possible. In addition, CSM will combine orders to ensure shipping cost are the lowest for customers.

Pricing and deliveries will be confirmed within 24-48 hours of placing the order. Once confirmation is sent, CSM will send out order via the cheapest. Orders may be combined to provide cheapest shipping possible.

When orders are placed, a shipping date is quoted. There comes times when shipments from suppliers are delayed due to issues. CSM will ship an order past a delivery date if CSM feels it was not at fault for the delay.

CANCELLATIONS
Cancelled order will be charged a 25% restocking fee.

CSM stands behind our product. Any complaints must be filed within 30 days of invoice.